Business Etiquette in the Workplace

The purpose of this 8-hour workshop is to raise awareness among employees and managers of the value of business etiquette, also known as corporate etiquette. This course studies a set of acknowledged or essential manners in a business setting. Violation of business etiquette is an offensive attitude that can interrupt businesses. Business etiquette is significant because it generates a professional, reciprocally courteous environment and expands interaction, which improves business productivity.

Etiquette Course Topics:

  • Demonstrate telephone and email etiquette.
  • Administrate business meetings, introductions, and business cards.
  • Understand verbal and non-verbal communication among stakeholders.
  • Build business rapport via corporate gift-giving, dining, and doing business overseas  
  • Communicate with people of diverse backgrounds by understanding their cultural norms and practices.

Logistics of Etiquette Workshop

Dates: Tuesdays, April 9–April 30, 2024
Time: 6:00–8:00 p.m.
Location: Virtual instructor-led training via Zoom videoconferencing
Cost: $165

Register for Business Etiquette Workshop

For information on upcoming classes, contact 570-963-2600 or email [email protected].